For the past five years, Climbers Way Tree Care Ltd has been a trusted contractor for Fareham Borough Council, providing arboricultural services under a framework agreement which was renewed in 2023 for a further 4 years. This strong partnership has resulted in mutual respect and collaboration, especially in problem-solving involving tree care issues. Within the framework we carry out various works within specified timeframes ranging from urgent to 6 months.
Often the work packs allocated are spread across various locations, leaving only a small amount of work in any given area. Recognising the inherent inefficiency this caused we have worked with the council to develop a more streamlined approach to manage such tasks.
To ensure all work is completed efficiently, we consolidate work into larger packs based on the resources required which improves our efficiency significantly. This consolidation not only reduces the time required but also allows for better resource allocation, which includes appropriate equipment and skilled personnel. As a result, we are able to complete a larger volume of work in a shorter time frame, providing the council with a more cost-effective solution.
As the work within the packs are often within close proximity to properties, community engagement is key in ensuring that we are able to carry out the specified work first time with minimal disruption. When we survey the work, we always ensure contact is made with the residents who will be affected so that we can programme the works at a convenient time.
Through working with the council for many years we have formed and adjusted many habits in company to facilitate a quick response to deal with a range of issues that can come up at short notice. For example, we have logged and saved plotted trees on maps throughout the council on a platform that all team phones have access to. When a call or email of urgency comes through from the council, we have been able to offer a quicker service than others on the framework to facilitate the work through the steps the office team follow. Practitioner teams are preset with equipment and maps ready to access this straight away. If the trees are new or not on the mapping system they can be added remotely, tagged for the teams ready on arrival.