For the past five years, Climbers Way Tree Care Ltd has been a trusted contractor for Fareham Borough Council, delivering professional arboricultural services under a framework agreement. In 2023, the framework was renewed for a further four years, reflecting a strong working relationship built on trust, clear communication, and reliable delivery.
This partnership has grown into more than a standard contractor relationship. Climbers Way works closely with the council to solve problems, improve efficiency, and deliver practical tree care across the borough.
Delivering Works Within Clear Timeframes
Within the framework, Climbers Way carries out a wide range of tree works across specified timescales, from urgent works through to tasks programmed over a period of up to six months.
- Urgent tree works requiring fast response
- Planned pruning and remedial operations
- Tree works near homes, roads, and public spaces
- Longer-term work packs scheduled across the borough
Creating a Smarter Work Pack System
Many work packs issued under the framework are spread across several locations. In some cases, this can mean only a small amount of work in each area, which makes delivery less efficient.
Rather than accept the slow way of doing things, Climbers Way worked with Fareham Borough Council to develop a more streamlined approach.
We now consolidate works into larger, better-planned packs based on the resources needed. This allows us to allocate the right team, tools, and equipment from the start.
- Work grouped into larger, more efficient packs
- Better planning of teams and equipment
- Reduced travel and downtime between small tasks
- More work completed in a shorter timeframe
- Improved value for the council
Resident Communication That Keeps Work Moving
Much of the work takes place close to residential properties, so community engagement is key. A tree job can be simple on paper, but if residents are surprised by noise, access needs, or timing, it can soon become tricky.
That’s why Climbers Way contacts affected residents during the survey stage wherever possible. This helps us programme the work at a suitable time and complete the task first time with minimal disruption.
- Residents contacted before works where they may be affected
- Works programmed around access and local needs
- Clear communication used to reduce disruption
- Better chance of completing works on the first visit
Rapid Response Through Better Mapping
After working with the council for many years, Climbers Way has built strong internal habits to support fast response when urgent issues arise.
One key improvement is the use of mapped tree data. We have logged and plotted trees across the council area on a platform that all team phones can access. When an urgent call or email comes through, our office team can move fast, and our site teams can head out with the right information already in hand.
| Challenge | Climbers Way Approach | Outcome |
|---|---|---|
| Urgent council requests | Mapped tree data available to office and site teams | Faster response and clearer planning |
| Works spread across locations | Tasks consolidated into larger work packs | Improved efficiency and better value |
| Works near homes | Residents contacted before works are programmed | Less disruption and smoother delivery |
Ready Teams, Clear Data, Faster Delivery
Our operational teams are prepared with equipment, maps, and site information so they can respond quickly. If trees are new or not yet recorded on the mapping system, they can be added remotely and tagged for the teams before arrival.
It’s a simple idea, but it makes a big difference. Less confusion. Less waiting. More trees managed safely and efficiently.
A Framework That Keeps Improving
This contract shows how a strong council partnership can improve over time. By combining practical arboricultural skill with smart planning, resident engagement, and digital mapping, Climbers Way Tree Care helps Fareham Borough Council manage its tree stock in a safer, faster, and more cost-effective way.
Get in Touch
If your council or organisation needs professional arboricultural services, including planned tree works, urgent response, resident liaison, and efficient framework delivery, contact Climbers Way Tree Care today. Our experienced teams deliver safe, reliable, and well-organised tree care that keeps public spaces moving.
