How It Works
We provide a seamless process from initial consultation to comprehensive reporting. Discover how our expert assessments, detailed surveys, and dedicated follow-up cater precisely to your tree management and planning requirements.
Determining the right tree survey for your needs depends on several factors, including your project's specific requirements, the location, and the nature of the trees involved.
To help you decide, consider the purpose of your survey: Are you planning construction, assessing tree health, or evaluating potential risks? For construction and development projects, a BS5837 Tree Survey is often necessary. If you're concerned about tree health or safety, a Tree Condition Survey might be more appropriate.
We have provided a short description on all the surveys we offer.
For tailored guidance, our expert team is available to discuss your project and recommend the most suitable survey, ensuring compliance with regulations and addressing your specific concerns.
We offer a free, no obligation estimate. Simply contact us by phone, email, or through our online form and we'll be ready to listen to your specific concerns and requirements. Our team is ready to arrange to come out and visit, whether it's for a single property or an extensive estate.
Depending on the size of site and the number of trees, we may briefly visit your site to assess your full tree consultancy and survey requirements before providing a quotation. It's also an opportunity for you to discuss any concerns or specific requirements you may have.
We will provide you with a quotation for your tree consultancy or survey.
This quotation will clearly break down the services required, offering a transparent view of costs for each aspect of the work. Our aim is to ensure that you have a thorough understanding of the proposed services and their associated fees, reflecting our commitment to honesty and clarity in all our dealings.
We encourage you to review this quotation and get in touch with any questions or adjustments you may need. It's important to us that you feel fully informed and comfortable with the proposed plan before any work commences.
On the day of the visit, our arboricultural consultants will arrive prepared to conduct a comprehensive evaluation of your site's trees as previously agreed.
They will assess the health, structure, and any specific conditions of the trees, while also considering environmental factors and potential impacts on your property.
Our consultants will gather all necessary data, offer expert insights, and discuss any immediate observations with you, ensuring a thorough understanding of your site’s arboricultural needs.
A full written report will follow.
Upon completion of the consultancy or survey work, we will provide your organisation with an invoice that reflects the initial agreement. This invoice will itemise all provided services and associated costs, demonstrating our dedication to transparency and fairness in billing.
The invoice will detail our payment terms and available payment methods, tailored to align with your organisation's financial procedures.
Our customer service team is always on standby to assist with your tree consultancy enquiries, whether you contact us by phone or online. We offer direct access to our company's leadership to guarantee your project gets the dedicated attention and excellence it deserves.
Customer satisfaction is our top priority throughout the survey and beyond. Your feedback is invaluable, helping us continually elevate our services to meet your standards. Should you have any queries or require additional support after project completion, our team is readily available to assist.
We aim to build lasting relationships with our clients. At Climbers Way Tree Care, we see ourselves not just as a service provider, but as a long-term partner in your tree care and landscape management.